FAQs - old


For any return/exchange requests, email us at care@saviindia.com within 48 hours of receiving your order.

For returns, mention your name, order number and the reason why you’d like to return an item.

For exchanges, mention your name, order number and the size required.

Please check our Returns & Exchanges policy for more details.

Yes, you can cancel your order within 24 hours of placing it.

Once your refund request has been processed and approved, an email regarding the amount will be sent to you.

You must reply to this email with your bank details, IFSC code and the account holder’s name.

After receiving these details and conducting a quality check, we will initiate the refund process.

While we strive to finish the return/exchange process as quickly as possible, it may take some time to pick up the order from the address to which we originally delivered.

Once we receive the product and conduct a thorough quality check, we will initiate the return/exchange process.

Yes, you can modify your address within 24 hours of placing the order. You can raise such a request by WhatsApp messaging or calling us on +919636529512.

Unfortunately not.

By placing an order with Savi, you’re also trusting our team and work ethic. So be assured that we will dispatch what you order.

Of course, mistakes are inevitable and sometimes, there may be a mix-up. In such cases, we suggest placing a return/exchange request after unboxing your order post-delivery.

Yes, you do! This incentive is a part of the Savi Magic.

No, there aren’t.

In such cases, we suggest you wait for 24 hours and see what happens.

Either your amount will be successfully transferred to our account or rightfully returned to your account.

For confirmation purposes, email us at care@saviindia.com or call us on +919636529512.

You are free to shop from Savi as a guest but if you make an account on our website, you will be eligible for a 10% discount on your first-ever order with us, plus MANY MORE shopping benefits.

Yes, we export our products internationally through distribution partnerships with wholesalers.

There are no true international norms for clothing because every company tends to have its own sizing standards. Please refer to our Size Chart to know more.

The best approach is to take your own measurements and compare them to our measurement charts.

You will receive an email or some other form of a message from our delivery partner after placing your order. This email shall contain the tracking link which you can use to anticipate the delivery of the product.

Feel free to contact the delivery partner for more information.

We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply.

In such cases, you can add an OOS (Out of stock) product to your wishlist and keep checking whether it’s back in stock or not.

There is also a ‘Notify Me’ option. When you click on it and enter your email address, we will promptly email you about a product’s availability.

This depends on the number of products you have ordered from one order ID. If you order from a single order ID, then they will be delivered together.

Otherwise, they will reach you separately.

This depends on the area or country we are delivering to.

Your order will be billed in the currency of your debit/credit card. All the prices shown on our website are in INR (Indian National Rupee).